Knowledge@Wharton

Algorithms used in public service systems can worsen inequality for the most vulnerable, according to a new book.

A new book by Wharton’s Barbara Kahn looks at why being the best at one thing is no longer enough for retailers hoping to thrive in a hyper-competitive environment.

Free trade agreements such as NAFTA have reconfigured the labor landscape. But the plight of those left behind will not be solved by protectionism, according to Wharton’s Mauro Guillen.

Embracing the small moments that make us squirm can offer surprising benefits for our work and personal lives.

The U.S. could learn a great deal about infrastructure finance from Australia, which has paved the way for public-private partnerships in that domain, writes Wharton Dean Geoffrey Garrett in this opinion piece.

New Wharton research explores the link between music preferences and personality, and the implications for marketing and data privacy.

Customer disconnects and failed strategies have turned Barnes & Noble from a retail disruptor into a dinosaur, experts say.

Companies should offer flexible work arrangements to older women to deal with the tight labor market, write the authors of this opinion piece.

Big cities are driving the charge toward better sustainability, notes the author of a new book.

A one-size-fits-all approach is often the fundamental flaw of these programs, say Wharton and Penn researchers.